As a Healthcare Regulatory Attorney and former executive, Noreen is a transparent communicator and innovative problem solver with a deep background in operations and risk management.
Noreen’s career in healthcare operations, healthcare compliance and executive leadership began as a behavioral health admissions representative – she understands the day-to-day regulatory hurdles facing healthcare clients. Most recently, Noreen served as Acting CEO, General Counsel and Chief Human Resources Executive for a national managed behavioral health venture with employees across 50 states. In this position, Noreen leveraged her experience in strategic planning, corporate governance, complex contracts, employment law and compliance. Noreen navigated tough decisions including guiding 500 percent growth over 6 years, moving online quickly during COVID-19 and helping secure the largest contract in company history. Earlier in her career, Noreen collaborated in-house at the National Association of Insurance Commissioners (NAIC), where oversight, peer review, best practices and standards are established by state regulators.
Noreen's background in behavioral health also provided her with experience in mental health parity – both in advocacy with government agencies and in handling parity compliance and audits. In addition, Noreen is knowledgeable about billing requirements and policy mandates for autism treatment.
Appreciated both for her decisiveness and humor, Noreen is a relationship builder who helps healthcare clients balance patient care with budgets, regulatory requirements and growth goals. She shares with clients her own experiences in leadership of reducing litigation and legal exposure – including those issues impacting human resources departments such as FLSA, ADEA, FMLA, ERISA and Workers’ Compensation. Most importantly, Noreen believes that challenges are often an opportunity to accelerate and enjoys seeing clients thrive.