Heidi supports attorneys and clients in personal injury matters by keeping cases organized, on track, and moving efficiently from intake through resolution.
Heidi brings a strong background in personal injury and claims management, supporting matters from initial signing through settlement. While working in Germany with the U.S. Army in Affirmative Claims, she supported cases across Europe and was recognized for streamlining reporting processes and reducing the demand schedule from three years to 18 months. After returning to the United States, Heidi worked as the personal injury paralegal at a small law firm in Logan, Utah, where she provided full‑cycle case support to six attorneys.
She later joined a Washington‑based personal injury firm, where she helped train a new attorney and played a key role in resolving a significant backlog of cases. Known for her organization, responsiveness, and solution-oriented approach, Heidi manages details, deadlines, and communication with precision. Attorneys and clients value her as a reliable resource who helps move matters forward efficiently and with clarity.