Husch Blackwell was recently named a BTI Client Service A-Team law firm by BTI Consulting for exceptional service delivered to clients.
BTI Consulting conducted more than 350 interviews with clients over a six month period to determine which firms are delivering the service.
In 2022, the firm achieved a Net Promoter Score® of 85—a measure used to gauge customer loyalty, satisfaction, and enthusiasm with a company that's calculated by asking customers one question: “On a scale from 0 to 10, how likely are you to recommend this product/company to a friend or colleague?” The legal industry average is 32.
In 2022, Husch Blackwell was named a Value Champion for the third time by the Association of Corporate Counsel for innovative client collaborations that improve efficiencies in the delivery of legal services and provide superior outcomes.