Husch Blackwell Connect

Table of Contents

  • Husch Blackwell Connect
    • Logging Into Connect from a PC
    • Using the Connect Toolbar (PC)
  • Using Connect from an iPad or Mac
    • Installing Citrix Receiver For iPad/iPhone
    • Installing the Citrix Receiver On A Mac
    • Using an iPhone as a Trackpad/Mouse for your iPad when in Connect
    • Using the Receiver App after Install
  • Printing from Connect (PC, iPad, or Mac)
  • Logging Off vs Disconnecting
  • Installing the Citrix plug-in for a non-HB Computer

Husch Blackwell Connect

Husch Blackwell has developed a remote access strategy to login to the Firm’s most popular applications. Using Citrix’s Connect website or mobile app, you are able to login to a virtual computer with access to DM or any other applications as if you were in the office. You can also access SourceLink, the Firm’s intranet site, including any of the applications or services available there.

Logging Into Connect from a PC

  1. Open any internet browser.
     
  2. Type connect.huschblackwell.com and press enter to display the login screen.
    • If you are outside a Husch Blackwell office, enter the same username and password you use to logon to your computer in the office:

        
    • If you are inside a Husch Blackwell office, enter law\username and your password:
       
       
  3. Click Log On or press Enter. 
     
  4. Click on the icon in the middle of the screen to launch Connect. You should notice that the logon process looks very similar to what you will see in the office. 
     
  5. From this point, you may open and use applications just as if you were in the office.
    • Please note the following:
      • If this is the first time you have used a particular computer to access Connect and you are asked to download/install the Citrix Client, please either contact the Help Desk or follow the steps on the last page of this document.
      • This virtual desktop will have the same general software as a regular desktop. Specific applications (such as tax planning software or litigation programs like Concordance) will be available via the Citrix icon in the system tray (down near your clock). 
      • Please refrain from installing new programs in Connect as they will be uninstalled automatically after you log off.
      • No files/folders can be saved/created on the desktop of your virtual computer.

Using the Connect Toolbar (PC)

When Connect opens, you will see a button at the top of the screen you can click to display a toolbar:

Toolbar buttons of note include:

  • Home: Minimizes your virtual desktop so you can view your local desktop and applications.
  • Ctrl+Alt+Del: Sends you to the Ctrl+Alt+Del screen for your virtual desktop where you can change your password or enter your password if the screen has timed out.
  • Window: Quickly resizes your virtual desktop in order to allow you to move it around on your local monitor.
    • To get out of full-screen mode, open the Toolbar and select the Window button again.
  • Do you have multiple monitors?
    • Click the Window button in the toolbar and the virtual desktop will be a separate window.
    • Now, resize the window so that it expands across all of your monitors.
    • Click the Maximize button or double-click the title bar to have your Connect window cover all monitors.
  • Disconnect: Fully closes the virtual desktop window, but leaves the actual programs/applications running for up to 24 hours. This allows you to reconnect and return to what you were doing when you left. 

Using Connect from an iPad or Mac

In addition to using Connect on any PC with an internet connection, you can also use it from a MAC, or from your iPAD or iPhone. You’ll receive the same full desktop functionality as from your PC.

Installing Citrix Receiver For iPad/iPhone

You can use the Citrix Receiver app to access Connect, which you can download from the App Store. There is a one-time configuration that must happen the first time you use Citrix Receiver:

If you already had the Citrix Receiver app installed, please first follow the steps below.

  1. Open Citrix Receiver  and press the Add Account button.
  2. Enter the following case-sensitive address: https://connect.huschblackwell.com.
  3. Press the Next button.
  4. Once the address has been verified, enter your username and domain (LAW) and press Save.
  5. Enter your password and press Next.
  6. Press the + sign on the left side of the screen, and then choose the only option in the resulting menu to launch Connect. On successive visits, you’ll have a button in the middle of the screen that will start Connect.

If you already had Citrix Receiver installed and configured for a previous version, you will need to remove the older account:

  1. Press the  button in the upper right corner.
  2. Press the  button in the resulting menu.
  3. Press the  button for the old account and press the red Delete Account button. Huschblackwell Virtual Apps is the new version and can be left as is.

If, when trying to launch Connect, you receive an error that the app is no longer available:

  1. Press the  button in the upper right corner.
  2. Press the  button for Huschblackwell Virtual Apps.
  3. Press the Edit Account button and then immediately press Save in the upper right corner.
  4. Enter your password and press Log On in the upper right corner.
  5. Press the + sign on the left side of the screen, and then choose the only option in the resulting menu to launch Connect. On successive visits, you’ll have a button in the middle of the screen that will start Connect.

Saving Connect as a favorite in Receiver:

  1. Click on the + sign to “add your favorite apps.”
  2. Click on All Applications.
  3. Select Connect Desktop.
  4. The Connect Desktop icon will be showing on the “home page” of Receiver when you open the app.
  5. Click on the icon to launch it.

Installing the Citrix Receiver On A Mac

If you are using a Mac, you should use the Citrix Receiver app instead of Safari or any internet browser. 

  1. Need the receiver app?
    • Visit receiver.citrix.com from your Safari browser on your Mac.
    • Download the app.
  2. Locate this file from your Downloads folder and open the file.
  3. Select the license agreement checkbox, then click Continue.
  4. A file called Citrix ReceiverWeb.dmg will download to your computer. A Citrix Receiver window will open (if you can’t see this, it can be found under Devices).
  5. Double-click the file Install Citrix Receiver.pkg.
  6. The Citrix Receiver Installer will open. Click Continue and follow the installation instructions.
    • This may take a few minutes.
  7. Open the Citrix Receiver program from your Applications folder.
  8. When asked, the Server Address is: https://connect.huschblackwell.com
  9. Logon info: use “law\username” and your computer password to authenticate your account.

Using an iPhone as a Trackpad/Mouse for your iPad when in Connect

Since your iPad will not recognize Bluetooth mice in the Connect environment, you have the option of using an iPhone’s screen as a Trackpad in Connect – similar to how a “touchpad” works on a laptop.

Follow these steps to “pair” (or connect) your iPad to your iPhone while using Connect. This will let you use your iPhone’s screen to move the mouse pointer around on your iPad screen.

  1. Ensure Bluetooth is enabled on both iOS devices. (Access your device settings, if needed).
  2. On the iPad, start the Receiver app and login to the Connect Desktop.
  3. Once the remote desktop loads, open the top toolbar and tap Pair.
  4. Now, on your iPhone, open the Receiver app and tap Settings.
  5. Select Advanced, and then tap Wireless Trackpad.
  6. You will now see the “Ready to Connect” screen on your iPhone:
  7. Once the devices “see” each other, tap Yes to confirm the connection.

You can now move your finger around on the iPhone screen and it will move the mouse pointer you see inside your Connect session on the iPad.

Using the Receiver App after Install

The Receiver Toolbar

Similar to the Toolbar you see in a Connect session on a PC, the Receiver app has a control panel found at the top of the screen.

When you click on the Receiver toolbar arrow, you will see the following choices:

  1. Home: takes you back to the home screen of your device, within the Receiver app.
  2. Pair: allows you to sync a Bluetooth-enabled smartphone (which also has Receiver) with this device.
  3. Arrow keys: shows you an on-screen set of arrow keys.
  4. Keyboard: activates an on-screen keyboard.
  5. Pointer: shows you a pointer that you can move around with your fingertip or a stylus.
  6. Magnifier: provides you with a magnification tool to zoom in on a particular area of the screen.
  7. Mouse: activates an on-screen mouse, that you can move around and utilize on the screen. This virtual mouse comes complete with the ability to left, right, and double-click.

Printing from Connect (PC, iPad, OR Mac)

While working in the Connect website or within the Connect app, you may sometimes need to print. You have two choices: You may either print to a local printer, (i.e., a home printer that was your default or a printer at a business office in a hotel), or to a network printer in the office.

Local Printer:

  1. While in the document or e-mail you wish to print, access the File tab/menu then choose Print.
  2. This will take you to the Print options, which includes a list of any installed printers, including your default printer at home (if that’s where you are located).
  3. Confirm the one you want and click Print.

Network Printer:

  1. When you choose to print, if you don’t see the desired printer in drop down list of printers, select Add Printer.
  2. In the Find Printers dialogue box, confirm the Location you wish to print to (look for the office code) and add a floor number to narrow the search. Example: SLC/07. Use the scroll bar at the bottom of the dialog box to see the entire list of available printers. If the printer is not available, click Browse to use an expandable menu to select a different location.
  3. Locate and then double click the printer you wish to add.

Logging Off vs Disconnecting

When you Log Off of your Connect session, you are closing all windows and applications that are running. Any documents that are open will be closed and any unsaved changes will not be retained. On the other hand, when you click Disconnect, it closes the virtual desktop window but leaves the desktop running. This allows you to reconnect and return to what you were doing when you left.

Note: You will be logged off if you are in a disconnected state longer than 24 hours. If you want to disconnect your session for the day, make sure you save your documents.

How do I Log Off?

  1. From within your Connect window, open the Start menu.
  2. Select Log off and wait for your windows to close.
  3. Additionally, it is recommended that you log off from your local computer’s Internet Explorer window or for the Citrix Receiver app. To do so, locate your name at the upper right side of the window. Click your name and choose Log Off.

How do I Disconnect?

  1. From your virtual desktop Environment, click on the Connect Toolbar.
  2. Select the Disconnect button.
  3. Click OK on the confirmation screen.
    The virtual desktop window disappears.
    • Log back in as you did originally (or simply click on the “Windows 7 Desktop” icon, if you didn’t close your browser) and your session will reopen.
    • Any applications you had open will be visible again.

Installing the Citrix Plug-In for a non-HB Computer

If the Connect website detects that you need to install this update, or you have never installed the Citrix client, you will see a prompt similar to this:

  1. Check the box re: the license agreement.
  2. Click Install. Your Citrix client will begin to download.
    • If asked “Do you want to run or save this file”, select Run.
    • If you receive additional security warnings, select Run.
    • Once finished, the Citrix client will be installed on your computer.
    • Click Log On (next to Security Details) to open your session.